Connections for INFACore

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Zendesk

Create a Zendesk connection to read from Zendesk.

Operation	Support
Read	Yes
Write	No

Before you configure the connection properties, you'll need to get information from your Zendesk account.

The following video shows you how to get information from your Zendesk account:

The following table describes the Zendesk connection properties:

Property	Description
Connection Name	Name of the connection. Each connection name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + -, Maximum length is 255 characters.
Username	Username of the Zendesk account.
Password	Password of the Zendesk account.
URL	URL of the Zendesk account. Specify the complete URL. For example, https://informaticabusinesssolution13.zendesk.com/api/v2.
Enable Logging	Select the checkbox to enable logging.
Use Proxy	Connects to Zendesk through proxy server. Select the checkbox to use proxy server.
Custom Field	Specify custom fields for Zendesk objects.