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  • Customer 360 for Salesforce Spring 2018
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Administrator Guide

Administrator Guide

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Integrating Cloud Customer 360 with MDM Multidomain Edition Overview

You can integrate Cloud Customer 360 with MDM Multidomain Edition and search for matching or duplicate records in the MDM Hub data sources. If any duplicate or matching records exist, you can import the MDM Hub records into CC360. CC360 creates an external bean for each imported record.
To search for matching or duplicate records in MDM Hub, you must configure a search connection. A search connection defines settings required to connect CC360 with MDM Hub. You can use Informatica Cloud® Real Time as a connector between CC360 and the MDM Hub.
To integrate CC360 with MDM Hub, you must perform the following tasks:
  1. Set up Informatica Cloud Real Time. Not required if the MDM Multidomain Edition is deployed on Amazon Web Services (AWS).
  2. Configure remote site settings.
  3. Create a search connection.
After you integrate Cloud Customer 360 with MDM Multidomain Edition, you can use the Lightning Experience record creation page to search for duplicate records in the MDM Hub data sources. For more information about searching for duplicate records, see the
Informatica Cloud Customer 360 User Guide
.
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