Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Monitoring Asynchronous Hierarchy Processing

To monitor asynchronous hierarchy processing, you can compare the total job items and the total items processed. You can view the items processed from the Job Logs tab or from the
CC360
batch manager.
  1. To monitor asynchronous hierarchy processing from the Job Logs:
    1. Select the
      Job Logs
      tab.
    2. Select the batch job from the jobs list.
    3. Compare the total job items to the total items processed. If the hierarchy asynchronous batch job has not processed all the total job items, launch additional hierarchy asynchronous batch jobs as batch job slots become available.
      The following image shows a hierarchy edit with 42,476 items to process completes in nine batch jobs:
      A screenshot of the job logs tab.
  2. To monitor asynchronous hierarchy processing from the
    CC360
    batch manager:
    1. Select the
      Cloud Customer 360
      tab.
    2. Monitor the number of items processed in the Completed Jobs section for the asynchronous hierarchy processes. If necessary, launch additional hierarchy asynchronous batch jobs as batch job slots become available.
      A Running Jobs section appears for batch jobs that are running.

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