Administrator Guide

Summer 2018

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Monitoring Asynchronous Hierarchy Processing

To monitor asynchronous hierarchy processing, you can compare the total job items and the total items processed. You can view the items processed from the Job Logs tab or from the

CC360

batch manager.

To monitor asynchronous hierarchy processing from the Job Logs:

Select the

Job Logs

tab.

Select the batch job from the jobs list.

Compare the total job items to the total items processed. If the hierarchy asynchronous batch job has not processed all the total job items, launch additional hierarchy asynchronous batch jobs as batch job slots become available.

The following image shows a hierarchy edit with 42,476 items to process completes in nine batch jobs:

To monitor asynchronous hierarchy processing from the

CC360

batch manager:

Select the

Cloud Customer 360

tab.

Monitor the number of items processed in the Completed Jobs section for the asynchronous hierarchy processes. If necessary, launch additional hierarchy asynchronous batch jobs as batch job slots become available.

A Running Jobs section appears for batch jobs that are running.

Asynchronous Hierarchy Processing

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