Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • MDM - Customer 360 10.4 HotFix 3
  • All Products

Table of Contents

Search

  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Before You Install
  4. Installing MDM - Customer 360
  5. After You Install
  6. Business Processes for Customer Management
  7. Customizing Customer 360
  8. Upgrading Customer 360
  9. Troubleshooting

Installation and Configuration Guide

Installation and Configuration Guide

Back Next

Before You Upgrade

Before You Upgrade

Before you upgrade
Customer 360
, upgrade the
Multidomain MDM
 installation and back up the
Customer 360
 installation files.
  1. Before you upgrade to
    Multidomain MDM
    , ensure that all the users submit the drafts records in Customer 360.
  2. Upgrade the
    Multidomain MDM
     installation to a supported version.
  3. Back up the
    Customer 360
     Operational Reference Store.
  4. Back up the
    Customer 360
     library and configuration files.
  5. Extract the latest
    Customer 360
     application archive file.
  6. Copy the
    Customer 360
     configuration files to the
    tcr
     folder.
  7. Configure the application properties file.
  8. Configure the base URL for the business entity services.
  9. Optionally, if you use the data model based on the Party Role table, migrate to the data model based on the Party table.
  10. If you install
    Supplier 360
     in the same environment, configure the log file path.
  11. Before you upgrade Customer 360, ensure that you download and apply the Emergency Bug Fixes (EBF).
  12. Validate the
    Customer 360
     database schema and fix all the errors in the validation report.
0 COMMENTS
We’d like to hear from you!