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  • MDM - Customer 360 10.4
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Before You Install
  4. Installing MDM - Customer 360
  5. After You Install
  6. Business Processes for Customer Management
  7. Customizing Customer 360
  8. Upgrading Customer 360
  9. Troubleshooting

Installation and Configuration Guide

Installation and Configuration Guide

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Before You Upgrade

Before You Upgrade

Before you upgrade
Customer 360
, upgrade the
Multidomain MDM
 installation and back up the
Customer 360
 installation files.
  1. Upgrade the
    Multidomain MDM
     installation to a supported version.
  2. Back up the
    Customer 360
     Operational Reference Store.
  3. Back up the
    Customer 360
     library and configuration files.
  4. Extract the latest
    Customer 360
     application archive file.
  5. Copy the
    Customer 360
     configuration files to the
    tcr
     folder.
  6. Configure the application properties file.
  7. Configure the base URL for the business entity services.
  8. Before you upgrade
    Customer 360
    , ensure that you download and apply EBF-21675.
  9. Optionally, if you use the data model based on the Party Role table, migrate to the data model based on the Party table.
  10. If you install
    Supplier 360
     in the same environment, configure the log file path.
  11. Validate the
    Customer 360
     database schema.
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