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  1. Preface
  2. Introduction to Business Entity Services
  3. EJB Business Entity Service Calls
  4. REST Business Entity Service Calls
  5. REST APIs for Data Director
  6. SOAP Business Entity Service Calls
  7. Cross-reference Records and BVT Calculations Services
  8. Supporting Corporate Linkage Service
  9. External Calls to Cleanse, Analyze, and Transform Data
  10. Appendix A: Using REST APIs to Add Records
  11. Appendix B: Using REST APIs to Upload Files
  12. Appendix C: Using REST APIs to Manage Reports

Troubleshooting Report APIs

Troubleshooting Report APIs

If you encounter issues with the report APIs, use the following information to troubleshoot.

Failed to run the update jobs associated to the out of the box reports.

The report services might not be connected to ActiveVOS. If you edited the ActiveVOS EAR files to customize the JNDI lookup string, you must add the
activevos.jndi
property to the
cmxserver.properties
file and specify the custom JNDI lookup string. For more information, see the
Multidomain MDM Configuration Guide
.

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