When base object tables or cross-reference tables include Interaction IDs, you can not use the tools in the Hub Console to change the state of a base object record or cross-reference record from PENDING to ACTIVE. When cross-reference records include an Interaction ID, the Interaction ID protects a pending cross-reference record from updates that are not part of the same process as the original cross-reference record. Use one of the state management SIF API requests, instead.

The following table contains an example showing the effect of the Interaction ID field during the match process on existing and incoming records. In the example, the interaction_ID field has the following values: Version A , Version B, and null.