Runtime Environments

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Secure Agent logs

The different Secure Agent services generate their own logs. Use these logs to help you troubleshoot issues.

In the file paths below, "<install>" represents the directory in which the Secure Agent is installed.

The following table describes the general Secure Agent log files and shows the \apps subdirectory where you can find the files.

File	Description
<install>\apps\agentcore\agentcore.log	Tracks all operations managed by the Secure Agent for agent applications such as upgrade or opening tunnels for communications.
<install>\apps\agentcore\infaagent.log	Contains logs related to bootstrapping the agent.
<install>\apps\agentcore\agentUpgrLog.txt	Keeps agent core upgrade timestamps.
<install>\apps\agentcore\consoleAgentManager.log	Contains logs related to agent registrations.
<install>\apps\Administrator\logs\tomcat\tomcat.log	Contains logs related to pre-downloading packages.

File	Description
<install>\apps\B2BProcessor\<version>\logs\b2b-aaap.log	Contains information about main execution entry points, failure messages and B2B Processor service status.

The CIHProcessor logs are generated when you use a private repository with

Cloud Integration Hub

File	Description
<install>\apps\CIHProcessor\<version>\logs\cih-aaap.log	Contains information about the following items: Logs on the start and stop of the Cloud Integration Hub agent application. Logs about CRUD runtime operations on the private staging database. For example, logging create, read, update, and delete actions for CIH topics. Also, logging read or write operations for Cloud Integration Hub publications and subscriptions.
<install>\apps\CIHProcessor\<version>\log\prs-audit.log	Contains entry and exit access logs of the APIs exposed by the CIHProcessor.

File	Description
<install>\apps\Common_Integration_Components\logs\<version>\app.log	Contains information about the Common Integration Components services.
<install>\apps\Common_Integration_Components\logs\<version>\tomcat.out	Contains log information about the Common Integration Components service stdout.

File	Description
<install>\apps\agentcore	See the log files described in the General section.
<install>\apps\Data_Integration_Server\logs\tomcat	Contains information about the Tomcat server.
<install>\apps\Data_Integration_Server\logs\tomcat\tomcat<version>.log	Contains information about the Data Integration Server service.
<install>\apps\Data_Integration_Server\<version>\tomcat.out	Contains information about the Data Integration Server stdout logs.
<install>\apps\Data_Integration_Server\<version>\scripts.log	Contains information about the Data Integration Server life cycle scripts, for example: deploy, start, status, and stop scripts.
<install>\apps\Data_Integration_Server\logs\session logs	Contains information about the Data Integration Server task session.

File	Description
<install>\apps\FileIntegrationService\logs\FileIntegrationService.log	Contains logs related to the File Integration service, which includes the following information: Logs related to the file servers, such as AS2, HTTPs, SFTP, MLLP Transfer tasks such as encrypt, decrypt, compress, decompress. API-triggered jobs, such as sendFiles to SFTP/AS2/FTPs. Filer server users Connectivity to fis-proxy

File	Description
<install>\apps\MassIngestionRuntime\logs\informaticamft.log	Contains log information related to File Mass Ingestion and File Listener logs running the MassIngestionRuntime service. Also contains logs related to the startup and status of this service.

File	Description
<install>\apps\OpsInsightsDataCollector\logs\App.log	Contains startup information for the Operational Insights Data Collector (also known as the "OI Data Collector").
<install>\apps\OpsInsightsDataCollector\logs\datacollector.log	Contains information about on-premises and cloud data collections. Also contains information about the publishing performed by the Operational Insights Data Collector service.

File	Description
<install>\apps\process-engine\logs\catalina.log	Contains logging information from the Process Server. This is useful for diagnosing runtime errors.
<install>\apps\process-engine\logs\scripts.log	Contains logging from scripts executed by agentcore to start or stop the components of the Process Server, including the database and server itself.
<install>\apps\process-engine\logs\localhost-access.log	Contains information associated with a request, for example: IP address, time, request method such as GET or POST, and the resource from which the request is coming.
<install>\apps\process-engine\logs\PostGreSql\upgrade.log	Contains logging that captures information about if or when the database version is upgraded.
<install>\apps\process-engine\logs\PostGreSql\postgresql.log	Contains logs for the PostgreSQL database, which is useful for diagnosing database-related issues.