Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • PowerCenter 10.5.5
  • All Products

Table of Contents

Search

  1. Preface
  2. Part 1: Installation Getting Started
  3. Part 2: Before You Install the Services
  4. Part 3: Run the Services Installer
  5. Part 4: After You Install the Services
  6. Part 5: Informatica Client Installation
  7. Part 6: Uninstallation
  8. Appendix A: Starting and Stopping Informatica Services
  9. Appendix B: Managing Distribution Packages
  10. Appendix C: Connecting to Databases from UNIX or Linux
  11. Appendix D: Connecting to Databases from Windows
  12. Appendix E: Updating the DynamicSections Parameter of a DB2 Database

Installation for PowerCenter and Data Quality

Installation for PowerCenter and Data Quality

Back Next

Service Manager Log Files

Service Manager Log Files

The installer starts the Informatica service. The Informatica service starts the Service Manager for the node. The Service Manager generates log files that indicate the startup status of a node. Use these files to troubleshoot issues when the Informatica service fails to start and you cannot log in to Informatica Administrator. The Service Manager log files are created on each node.
The following table describes the files generated by the Service Manager:
Property
Description
catalina.out
Log events from the Java Virtual Machine (JVM) that runs the Service Manager. For example, a port is available during installation, but is in use when the Service Manager starts. Use this log to get more information about which port was unavailable during startup of the Service Manager.
The catalina.out file is in the following directory:
<Informatica installation directory>/logs/<node name>/catalina.out
node.log
Log events generated during the startup of the Service Manager on a node. You can use this log to get more information about why the Service Manager for a node failed to start. For example, if the Service Manager cannot connect to the domain configuration database after 30 seconds, the Service Manager fails to start. The node.log file is in the /tomcat/logs directory.
The Service Manager also uses node.log to record events when the Log Manager is unavailable. For example, if the machine where the Service Manager runs does not have enough available disk space to write log event files, the Log Manager is unavailable.
0 COMMENTS
We’d like to hear from you!