You can configure a workflow to send email when the Integration Service suspends the workflow. For example, when a task fails, the Integration Service suspends the workflow and sends the suspension email. You can fix the error and recover the workflow.

If another task fails while the Integration Service is suspending the workflow, you do not get the suspension email again. However, the Integration Service sends another suspension email if another task fails after you recover the workflow.

Configure suspension email on the General tab of the workflow properties. You can use service, service process, workflow, and worklet variables in the email user name, subject, and text. For example, you can use the service variable $PMSuccessEmailUser or $PMFailureEmailUser for the email recipient. Ensure that you specify the values of the service variables for the Integration Service that runs the session. You can also enter a parameter or variable within the email subject or text, and define it in the parameter file.