You can use the Configuration Support Manager to resolve issues encountered during operations. To expedite resolution of support issues, you can generate and upload node diagnostics to the Configuration Support Manager. You can analyze node diagnostics in the Configuration Support Manager and find a solution to your issue.
For example, when you run a Sorter session that processes a large volume of data, you notice that there is some data loss. You generate node diagnostics and upload them to the Configuration Support Manager. When you review the diagnostics for bug fix alerts, you see that a bug fix, EBF178626, is available for this. You apply EBF178626, and run the session again. All data is successfully loaded.