When you subscribe to alerts, you can receive domain and service notification emails for certain events. When a domain or service event occurs that triggers a notification, you can track the alert status in the following ways:
The Service Manager sends an alert notification email to all subscribers with the appropriate privilege and permission on the domain or service.
The Log Manager logs alert notification delivery success or failure in the domain or service log.
For example, the Service Manager sends the following notification email to all alert subscribers with the appropriate privilege and permission on the service that failed:
From: Administrator@<database host>
To: Jon Smith
Subject: Alert message of type [Service] for object [HR_811].
The service process on node [node01] for service [HR_811] terminated unexpectedly.
In addition, the Log Manager writes the following message to the service log:
ALERT_10009 Alert message [service process failover] of type [service] for object [HR_811] was successfully sent.
You can review the domain or service logs for undeliverable alert notification emails. In the domain log, filter by Alerts as the category. In the service logs, search on the message code ALERT. When the Service Manager cannot send an alert notification email, the following message appears in the related domain or service log:
ALERT_10004: Unable to send alert of type [alert type] for object [object name], alert message [alert message], with error [error].