Preface
Understanding Domains
- Understanding Domains Overview
- Nodes
- Service Manager
- Application Services
- High Availability
- Informatica Data Usage Policy
  - Configuring Informatica DiscoveryIQ Proxy Details
  - Disabling Informatica Data Usage
Managing Your Account
- Managing Your Account Overview
- Password Management
  - Changing Your Password
- Preferences
- Informatica Network Credentials
  - Enter Informatica Network Credentials
  - Searching Informatica Knowledge Base
Using Informatica Administrator
- Using Informatica Administrator Overview
- Log In to Informatica Administrator
  - Informatica Administrator URL
  - Troubleshooting the Login to Informatica Administrator
- Manage Tab
- Manage Tab - Domain View
  - Details Panel
  - Resource Usage Indicators
- Manage Tab - Services and Nodes View
- Manage Tab - Connections View
- Manage Tab - Schedules View
- Monitor Tab
- Monitor Tab - Summary Statistics View
- Monitor Tab - Execution Statistics View
- Logs Tab
- Reports Tab
- Security Tab
- Service States
- Process States
- Job States
- Informatica Administrator Accessibility Overview
  - Keyboard Shortcuts
Using the Domain View
- About the Domain View
- Dependency Graph
  - Viewing Dependencies for Application Services, Nodes, and Grids
  - Recycling or Disabling Downstream Services
- Command History
- History View
  - Viewing History
  - Viewing Events
Domain Management
- Domain Management Overview
- Alert Management
- Folder Management
- Domain Security Management
- User Security Management
- Application Service Management
- Gateway Configuration
  - Configuring the Gateway and Worker Nodes
- Domain Configuration Management
- Rename the Domain
- Shutting Down a Domain
- Domain Properties
Nodes
- Nodes Overview
- Node Types
- Node Roles
- Define and Add Nodes
  - Adding Nodes to the Domain
- Configuring Node Properties
- Shutting Down and Restarting the Node
- Removing the Node Association
- Removing a Node
High Availability
- High Availability Overview
- Resilience
- Restart and Failover
  - Domain Failover
  - Application Service Restart and Failover
- Recovery
- Configuration for a Highly Available Domain
- Troubleshooting High Availability
Connections
- Connections Overview
- Connection Management
- Pass-through Security
  - Pass-Through Security with Data Object Caching
  - Adding Pass-Through Security
- Pooling Properties in Connection Objects
Connection Properties
- Connection Properties Overview
- Adabas Connection Properties
- Amazon Redshift Connection Properties
- Amazon S3 Connection Properties
- Blockchain Connection Properties
- Cassandra Connection Properties
- Confluent Kafka Connection
  - General Properties
  - Confluent Kafka Broker Properties
  - SSL Properties
  - Creating a Confluent Kafka Connection Using infacmd
- Databricks Connection Properties
- Greenplum Connection Properties
- Google Analytics Connection Properties
- Google BigQuery Connection Properties
  - Connection Modes
- Google Cloud Spanner Connection Properties
- Google Cloud Storage Connection Properties
- Google PubSub Connection Properties
- Hadoop Connection Properties
  - Hadoop Cluster Properties
  - Common Properties
  - Reject Directory Properties
  - Blaze Configuration
  - Spark Configuration
- HBase Connection Properties
- HDFS Connection Properties
- HBase Connection Properties for MapR-DB
- Hive Connection Properties
- HTTP Connection Properties
- IBM DB2 Connection Properties
- IBM DB2 for i5/OS Connection Properties
- IBM DB2 for z/OS Connection Properties
- IMS Connection Properties
- JDBC Connection Properties
- JDBC V2 Connection Properties
- JD Edwards EnterpriseOne Connection Properties
- Kafka Connection Properties
  - General Properties
  - Kafka Broker Properties
  - SSL Properties
  - Creating a Kafka Connection Using infacmd
- Kudu Connection Properties
- LDAP Connection Properties
- Microsoft Azure Blob Storage Connection Properties
- Microsoft Azure Cosmos DB SQL API Connection Properties
- Microsoft Azure Data Lake Storage Gen1 Connection Properties
- Microsoft Azure Data Lake Storage Gen2 Connection Properties
- Microsoft Azure SQL Data Warehouse Connection Properties
- MS SQL Server Connection Properties
- Netezza Connection Properties
- OData Connection Properties
- ODBC Connection Properties
- Oracle Connection Properties
- Salesforce Connection Properties
- Salesforce Marketing Cloud Connection Properties
- SAP Connection Properties
- Sequential Connection Properties
- Snowflake Connection Properties
- Teradata Parallel Transporter Connection Properties
- Tableau Connection Properties
- Tableau V3 Connection Properties
- Twitter Streaming Connection Properties
- VSAM Connection Properties
- Web Services Connection Properties
- Identifier Properties in Database Connections
  - Regular Identifiers
  - Delimited Identifiers
  - Identifier Properties
Schedules
- Schedules Overview
- Create and Edit Schedules
  - Creating a Schedule
  - Editing a Schedule
- Pausing and Resuming a Schedule
- Removing Jobs from a Schedule
- Deleting a Schedule
Domain Object Export and Import
- Domain Object Export and Import Overview
- Export Process
  - Rules and Guidelines for Exporting Domain Objects
- View Domain Objects
  - Viewable Domain Object Names
- Import Process
  - Rules and Guidelines for Importing Domain Objects
  - Conflict Resolution
License Management
- License Management Overview
- Types of License Keys
  - Original Keys
  - Incremental Keys
- Creating a License Object
- Assigning a License to a Service
  - Rules and Guidelines for Assigning a License to a Service
- Unassigning a License from a Service
- Updating a License
- Removing a License
- License Properties
Monitoring
- Monitoring Overview
- Configuring Monitoring
  - Step 1. Configure Monitoring Settings
  - Step 2. Configure Reports and Statistics Views
- Optimizing Monitoring Performance
- Summary Statistics
  - Viewing Summary Statistics
- Monitor Data Integration Services
  - Properties View for a Data Integration Service
  - Reports View for a Data Integration Service
- Monitor Ad Hoc Jobs
- Monitor Applications
  - Properties View for an Application
  - Reports View for an Application
- Monitor Deployed Mapping Jobs
- Monitor Logical Data Objects
- Monitor SQL Data Services
- Monitor Web Services
- Monitor Workflows
- Job Status After Application Service Restart or Failover
- Monitoring a Folder of Objects
Log Management
- Log Management Overview
- Log Manager Architecture
- Log Location
- System Logs
- Log Management Configuration
- Using the Logs Tab
- Log Events
- Log Aggregator
  - Aggregating Application Service Logs
  - Processing Aggregated Application Service Logs
- Mapping Task Logs
Domain Reports
- Domain Reports Overview
- License Management Report
- Web Services Report
Node Diagnostics
- Node Diagnostics Overview
- Informatica Network Login
  - Logging In to the Informatica Network
- Generating Node Diagnostics
- Downloading Node Diagnostics
- Uploading Node Diagnostics
- Analyzing Node Diagnostics
  - Identify Bug Fixes
  - Identify Recommendations
Understanding Globalization
- Globalization Overview
  - Unicode
  - Working with a Unicode PowerCenter Repository
- Locales
- Data Movement Modes
  - Character Data Movement Modes
    - ASCII Data Movement Mode
    - Unicode Data Movement Mode
  - Changing Data Movement Modes
- Code Page Overview
- Code Page Compatibility
- Code Page Validation
- Relaxed Code Page Validation
- PowerCenter Code Page Conversion
  - Choosing Characters for PowerCenter Repository Metadata
- Case Study: Processing ISO 8859-1 Data
  - Configuring the ISO 8859-1 Environment
- Case Study: Processing Unicode UTF-8 Data
  - Configuring the UTF-8 Environment
Appendix A: Code Pages
- Supported Code Pages for Application Services
- Supported Code Pages for Sources and Targets
Appendix B: Custom Roles
- Analyst Service Custom Role
- Metadata Manager Service Custom Roles
- Operator Custom Role
- PowerCenter Repository Service Custom Roles
- Test Data Manager Custom Roles
Appendix C: Informatica Platform Connectivity
- Informatica Platform Connectivity Overview
- Domain Connectivity
  - Model Repository Connectivity
- PowerCenter Connectivity
- Native Connectivity
- ODBC Connectivity
- JDBC Connectivity
Appendix D: Configure the Web Browser
- Configure the Web Browser

Administrator Guide

10.5
- 10.5.6
- 10.5.4
- 10.5.3
- 10.5.2
- 10.5.1
- 10.4.1
- 10.4.0

Back Next

Troubleshooting High Availability

The solutions to the following situations might help you with high availability.

I am not sure where to look for status information regarding client connections to the PowerCenter repository.

In PowerCenter Client applications such as the PowerCenter Designer and the PowerCenter Workflow Manager, an error message appears if the connection cannot be established during the timeout period. Detailed information about the connection failure appears in the Output window. If you are using pmrep
, the connection error information appears at the command line. If the PowerCenter Integration Service cannot establish a connection to the repository, the error appears in the PowerCenter Integration Service log, the workflow log, and the session log.

I entered the wrong connection string for an Oracle database. Now I cannot enable the PowerCenter Repository Service even though I edited the PowerCenter Repository Service properties to use the right connection string.

You need to wait for the database resilience timeout to expire before you can enable the PowerCenter Repository Service with the updated connection string.

I have the high availability option, but my FTP server is not resilient when the network connection fails.

The FTP server is an external system. To achieve high availability for FTP transmissions, you must use a highly available FTP server. For example, Microsoft IIS 6.0 does not natively support the restart of file uploads or file downloads. File restarts must be managed by the client connecting to the IIS server. If the transfer of a file to or from the IIS 6.0 server is interrupted and then reestablished within the client resilience timeout period, the transfer does not necessarily continue as expected. If the write process is more than half complete, the target file may be rejected.

I have the high availability option, but the Informatica domain is not resilient when machines are connected through a network switch.

If you are using a network switch to connect machines in the domain, use the auto-select option for the switch.

Rename Saved Search

Table of Contents

Administrator Guide

Administrator Guide

Troubleshooting High Availability

Troubleshooting High Availability