Validating a Postal Address, an Email Address, or a Phone Number
You can validate the postal address, email address, and phone number of your customer records. You can perform the validation when you create a customer record or when you update a customer record. You can validate the data in the parent and the child fields.
Open the record creation form to add a new customer or search and select a customer record to edit.
Select the check box for the field you want to verify.
To validate address, select
Validate Address
. To validate email address, select
Validate Email
. To validate phone number, select
Validate Phone
.
Enter data in the fields for address, email address, and phone number.
For phone number validation, ensure that you provide the country dialing code.
Click
Save
.
For the postal address, email, and phone number fields in the parent record, validation happens when you move the cursor out of the data field. For the child records, validation happens when you save the record.
If the check box for a field is selected,
Customer 360
validates the data in the field and updates the validation status in the validation status field.