Table of Contents

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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Editing Records
  7. Working with Drafts
  8. Participating in Review Processes
  9. Importing Data
  10. Resolving Duplicates
  11. Investigating Data Changes
  12. Investigating Hierarchies and Relationships
  13. Viewing the Relationship Graph

Resolving Records Sent Back for Updates

If an approver sends back a record, the creator receives the task in the task inbox of the
Home
page. As a creator, you can open the task, check the comments, work on the record, and send the record for reapproval.
  1. In the task inbox of the
    Home
    page, select the task.
    The record opens in the review panel of the
    Task Manager
    .
  2. Click
    Task Details
    , and read the comments.
  3. Click
    Edit
    , make changes as required, and then click
    Save
    .
  4. To resolve the task, select one of the following actions:
    Action
    Description
    Submit for Approval
    Submits the updated record for approval.
    Cancel
    Deletes the record.
  5. Confirm your action.
    The task is closed.

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