Table of Contents


  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Editing Records
  7. Importing Bulk Data
  8. Working with Drafts
  9. Viewing Tasks
  10. Participating in Review Processes
  11. Managing Tasks
  12. Resolving Duplicates
  13. Investigating Data Changes
  14. Investigating Relationships
  15. Creating Customer Profiles on the Customer Portal

Resolving a Record Sent Back for Updates

Resolving a Record Sent Back for Updates

If an approver sends back a record, the creator receives the task in the task inbox of the
page. As a creator, you can open the task, check the comments, work on the record, and send the record for reapproval.
  1. In the task inbox of the
    page, select the task.
    The record opens in the review panel of the
    Task Manager
  2. Click
    Task Details
    , and read the comments.
  3. Click
    , make changes as required, and then click
  4. To resolve the task, select one of the following actions:
    Submit for Approval
    Submits the updated record for approval.
    Deletes the record.
  5. Confirm your action.
    The task is closed.


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