Table of Contents


  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Getting Started
  4. Adding Records
  5. Finding Records
  6. Editing Records
  7. Importing Bulk Data
  8. Working with Drafts
  9. Viewing Tasks
  10. Participating in Review Processes
  11. Managing Tasks
  12. Resolving Duplicates
  13. Investigating Data Changes
  14. Investigating Relationships
  15. Creating Customer Profiles on the Customer Portal

Participating in Review Processes Overview

Participating in Review Processes Overview

When a business user or portal user adds or changes customer data, the change triggers a review process. A review process is an automated business process that notifies business managers when changes are ready for review.
A business user can add or update data in
Customer 360
. A portal user can use the Customer Portal to update the customer data.
The type of review process depends on the review workflow associated with the user. The review process might also vary based on the action you perform. For example, create, edit, merge, or unmerge task can trigger different workflows.


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