Table of Contents

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  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Resource Kit Upgrade (In-place Upgrade)
  10. Post-Upgrade Tasks
  11. Search Configuration Upgrade
  12. Hierarchies Upgrade
  13. ActiveVOS Post-Installation Tasks for the Application Server
  14. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  15. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  16. Appendix A: Troubleshooting the Upgrade Process
  17. Appendix B: Frequently Asked Questions
  18. Appendix C: Processing Existing ActiveVOS Tasks
  19. Appendix D: Configuring Metadata Caching

Upgrading from Version 10.1, 10.2, or 10.3

Upgrading from Version 10.1, 10.2, or 10.3

Copying Relationships in Hierarchy Manager and Creating Hierarchies

Copying Relationships in Hierarchy Manager and Creating Hierarchies

Copy relationships in Hierarchy Manager and create a hierarchy with hierarchy relationships. You can create additional hierarchies by copying additional hierarchy relationships from Hierarchy Manager.
When you create a hierarchy by copying relationships, the Provisioning tool tries to find a corresponding business entity to configure as the root business entity node. It tries to find the root business entity based on the selected Root HM Entity. If it cannot find a corresponding business entity, it creates the business entity. Then the Provisioning tool creates the remaining hierarchy model based on the copied relationships. You must review the hierarchy and hierarchy relationships created by copying relationships.
  1. Click
    Business Entity
    Modeling
    , and then select
    Hierarchies
    .
  2. Click
    Create
    Hierarchy Copied from Hierarchy Manager
    .
    The
    Create Hierarchy Copied from Hierarchy Manager
    window appears.
  3. In the
    Select Existing Hierarchies
    column, select a hierarchy that you want to copy.
  4. In the
    Select Root Entity
    column, configure the following root entity settings:
    1. In the
      Root HM Entity
      field, select the HM entity you want to use as the root node.
      The Provisioning tool uses the Root HM Entity to determine the root business entity for the hierarchy.
    2. In the
      New Hierarchy Name
      field, enter a name for the hierarchy.
  5. Click
    Create New Hierarchy
    .
    The Hierarchy Designer opens.
  6. Review the business entities and relationships and based on the issue, resolve the issue:
    • If there is a relationship loop at the root business entity, remove the relationship loop by deleting the relationship or editing the hierarchy to specify a new business entity as the root business entity.
      The Provisioning tool supports relationship loops at the root business entity, but
      Data Director
      cannot display hierarchies for records with data loops at the root business entity level. For more information about guidelines for creating hierarchies, see Hierarchy Relationships.
    • If there are relationships with errors, select the relationship and review the relationship properties. Relationships with errors appear as red lines.
    • If there are business entity nodes with errors, select the node and review the business entity. Business entity nodes with errors appear with a red border.
  7. Click
    Save
    .

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