Test a built-in cleanse function, such as a string function. If the test fails with a decryption error, delete and add the Process Server in the Hub Console.
Test a built-in cleanse function.
In the Model workbench, click
Cleanse Functions
.
Acquire a write lock.
Select the cleanse function that you want to test.
Click the
Test
tab.
Enter an input value, and click
Test
.
If the test fails, check the
cmxserver.log
file for
SIP-09131: General Decryption failure
error.
The
cmxserver.log
file is in the following directory:
<
MDM Hub installation directory
>/hub/server/logs
If the error log contains the
SIP-09131
error, delete and add the Process Server.
In the Utilities workbench, click
Process Server
.
Acquire a write lock.
Select the Process Server that you want to delete, and click the
Delete Process Server
icon.
Confirm deletion, and click
OK
.
Click the
Add Process Server
icon.
In the
Add/Edit Process Server
dialog box, configure the Process Server properties.