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English
  • Multidomain MDM 10.4
  • All Products

Table of Contents

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  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Resource Kit Upgrade (In-place Upgrade)
  10. Post-Upgrade Tasks
  11. Search Configuration Upgrade
  12. Hierarchies Upgrade
  13. ActiveVOS Post-Installation Tasks for the Application Server
  14. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  15. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  16. Appendix A: Troubleshooting the Upgrade Process
  17. Appendix B: Frequently Asked Questions
  18. Appendix C: Processing Existing ActiveVOS Tasks
  19. Appendix D: Configuring Metadata Caching

Upgrading from Version 10.1, 10.2, or 10.3

Upgrading from Version 10.1, 10.2, or 10.3

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Copy Process Server Log Files to the Upgrade Documentation Directory

Copy Process Server Log Files to the Upgrade Documentation Directory

Save a copy of the Hub Server log files. Use these log files assist if you need to troubleshoot the upgrade.
Copy the Process Server log files to the upgrade documentation folder. Save these files in a separate subfolder, such as
cleanse_match_server_upgrade
. If you upgraded multiple Process Servers in a cluster, save the files for each Process Server instance in a separate folder.
The following table describes the log files to copy:
File
Description
<
cleanse installation directory
>/hub/cleanse/Infamdm_Hub_Cleanse_Match_Server_InstallLog.xml
Contains log files for the
Process Server
 installation.
<
cleanse installation directory
>/hub/cleanse/infamdm_installer_debug.txt
Contains debug messages and all the options that you selected when you ran the upgrade process.
<
cleanse installation directory
>/hub/cleanse/logs/patchInstallSetup.log
Contains the patchInstallSetup script results.
<
cleanse installation directory
>/hub/cleanse/logs/cmxserver.log
Contains the
Process Server
 logs.
Application server log files.
Located in the tree under the installation directory for the application server.
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