Communities
A collaborative platform to connect and grow with like-minded Informaticans across the globe
Product Communities
Connect and collaborate with Informatica experts and champions
Discussions
Have a question? Start a Discussion and get immediate answers you are looking for
User Groups
Customer-organized groups that meet online and in-person. Join today to network, share ideas, and get tips on how to get the most out of Informatica
Get Started
Community Guidelines
Knowledge Center
Troubleshooting documents, product guides, how to videos, best practices, and more
Knowledge Base
One-stop self-service portal for solutions, FAQs, Whitepapers, How Tos, Videos, and more
Support TV
Video channel for step-by-step instructions to use our products, best practices, troubleshooting tips, and much more
Documentation
Information library of the latest product documents
Velocity (Best Practices)
Best practices and use cases from the Implementation team
Learn
Rich resources to help you leverage full capabilities of our products
Trainings
Role-based training programs for the best ROI
Certifications
Get certified on Informatica products. Free, Foundation, or Professional
Product Learning Paths
Free and unlimited modules based on your expertise level and journey
Resources
Library of content to help you leverage the best of Informatica products
Tech Tuesdays Webinars
Most popular webinars on product architecture, best practices, and more
Product Availability Matrix
Product Availability Matrix statements of Informatica products
SupportFlash
Monthly support newsletter
Support Documents
Informatica Support Guide and Statements, Quick Start Guides, and Cloud Product Description Schedule
Product Lifecycle
End of Life statements of Informatica products
Ideas
Events
Change Request Tracking
Marketplace
English
  • Multidomain MDM 10.4
  • All Products

Table of Contents

Search

  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Resource Kit Upgrade (In-place Upgrade)
  10. Post-Upgrade Tasks
  11. Search Configuration Upgrade
  12. Hierarchies Upgrade
  13. ActiveVOS Post-Installation Tasks for the Application Server
  14. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  15. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  16. Appendix A: Troubleshooting the Upgrade Process
  17. Appendix B: Frequently Asked Questions
  18. Appendix C: Processing Existing ActiveVOS Tasks
  19. Appendix D: Configuring Metadata Caching

Upgrading from Version 10.1, 10.2, or 10.3

Upgrading from Version 10.1, 10.2, or 10.3

Back Next

Document the Upgrade

Document the Upgrade

You must capture the details of the Informatica MDM Hub environment before, during, and after you upgrade to verify and, if required, troubleshoot the upgrade. You can provide copies of this information to Informatica Global Customer Support if you require assistance with troubleshooting the upgrade.
The following table describes the sources of upgrade information:
Upgrade Information
Source of Information
Operational Reference Store (ORS) metadata
Validation results from the
Repository Manager
 tool in the Hub Console
Generate the validation results for the ORS metadata before and after the upgrade.
Configuration settings
Environment report from the Enterprise Manager tool in the Hub Console
The Environment report documents the Hub Server,
Process Server
, Master Database, and ORS database information. Save the Environment report before and after the upgrade.
Upgrade events for the Hub Server and
Process Server
 upgrades
Informatica MDM Hub installer log files
Hub Server and
Process Server
 information
Hub Server and
Process Server
 log files
Hub Console information
Hub Console log files
0 COMMENTS
We’d like to hear from you!