Table of Contents

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  1. Preface
  2. The Application Integration Console
  3. Process Server Configuration
  4. Deployed Assets
  5. Process Schedules
  6. Processes
  7. Process Server Health
  8. Process Metrics
  9. APIs
  10. Connections
  11. Guides
  12. Logs

Monitor

Monitor

Email Service

Email Service

You can configure an email service to use, for example, in connection with an alert service triggered when processes are suspended on an uncaught fault. The email service settings enable you to send an email to a specified administrator.
If you execute processes designed with Process Designer, you can use
Application Integration Console
to configure one email service to use for processes that run on a Secure Agent and another email service for your organization's processes that run on the Cloud Server. You can then use the Send Email option when you define an Alert Service to send notifications when a process is suspended on an uncaught fault.
To define an email service, configure the following properties:
Property
Description
Enable SMTP Service
Select to enable the email service after you have configured all the properties.
Host
Enter the email server’s DNS name such as mail.mydomain.com or an IP address such as 192.168.1.1.
Port
Enter the port to use for communication between the Process Server and the email server. The default value is 25.
Authentication Type
Select password-based authentication or OAuth authentication.
To create the email connection using password-based authentication, configure the following properties:
Property
Description
Username
Required. Enter the name used to log in to your email server, usually the account name. This field is optional depending on whether the SMTP server requires credentials.
For example: notifyme@mydomain.com
Password
Required. Enter and confirm the password for the user name.
Security
(Optional). Select a security protocol, if desired:
  • TLS (Transport Layer Security)
  • SSL (Secure Sockets Layer)
Ensure that you configure the port to enable the appropriate security transport.
To create the email connection using OAuth authentication, configure the following properties on the connection creation page:
Property
Description
Authorization URL
Required. Enter the OAuth authorization URL for the email service that is used to authorize the user request.
For example:
https://login.microsoftonline.com/xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx/oauth2/v2.0/authorize
Token Request URL
Required. Enter the OAuth token request URL that handles token requests.
For example:
https://login.microsoftonline.com/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/oauth2/v2.0/token
The refresh token expires in 90 days. The user must authenticate again and publish the connection before the token expires.
Client ID
Required. Specify the identifier value from the OAuth provider.
Client Secret
Required. Enter the client secret to connect to the email application.
Scope
Required. Specify the scope. The scope in OAuth authentication limits an application's access to a user's account. You can select multiple scopes for a single client. To enter multiple scopes, separate each value with a space.
For a Microsoft Outlook email account, enter the following scope:
https://outlook.office.com/SMTP.Send offline_access
Authorization Status
Indicates the current status, the name of the user who authorized, and the last time when the authorization was completed.
Authorize Access
Click to initiate the authorization workflow using OAuth.
Test the configuration, and then save it.

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