When you open an account or a person account in a Spoke Org, the Spoke Org gets updated field values in real-time. You can choose to apply or ignore the updates from the Master Org.
Based on the Salesforce environment that you use, perform one of the following tasks:
In Salesforce Classic, click the
In Lightning Experience, on the navigation bar, click
Open an account that you want to view.
If updates to any of the fields specified as part of enrichment settings are available, the following screen appears:
to update the account or person account.
to ignore the updates.
If you ignore the updates, the
MultiOrg Last Update From Hub
field is updated with the timestamp even though the account is not updated. The next time you open the same account, if there are updates from the Master Org and you choose to apply changes, the account is updated with all changes from the Master Org.
A notification is posted on the chatter feed to notify users about the updated account or person account.
The following image shows the chatter feed notification of an updated account: