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English
  • Customer 360 for Salesforce Winter 2017
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Administrator Guide

Administrator Guide

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Configuring International Settings

Use the international settings to define the available billing countries and their ISO codes by configuring the international settings in
CC360
.
If you have state and country picklists enabled in your organization, ensure that you use the standard Salesforce state and country codes in the international settings. If you need to change country ISO codes, you must get a .csv file from Informatica and use a data loading tool such as Informatica Cloud to import the .csv file into Salesforce.
  1. Based on the Salesforce environment that you use, perform one of the following tasks:
    • In Salesforce Classic, perform the following tasks:
      1. In the upper-right corner of the page, select your name, and click
        Setup
        .
      2. Under
        App Setup
        , click
        Develop
        Custom Settings
        .
    • In Lightning Experience, perform the following tasks:
      1. Click the quick access menu ( The image shows the quick access menu. ), and then click
        Setup Home
        .
        The
        Setup Home
         page appears.
      2. Under
        PLATFORM TOOLS
        , click
        Custom Code
        Custom Settings
        .
    The
    Custom Settings
     page appears.
  2. Select
    Manage
     for International Settings.
    The
    Custom Setting International Settings
     page appears.
  3. To edit international settings for a country, find the country in the list and click
    Edit
    .
    By default, the names of the international settings are the same as the two-letter ISO code for the country.
  4. In the
    Country
     field, enter the country name to appear in the billing country field.
  5. In the
    Old Names
     field, enter the country names that you want
    CC360
     to replace.
    Use commas with no spaces on either side of a comma to separate the country entries. For example, "U.S.A.,the States,the United States."
  6. Click
    Save
    .
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