Table of Contents


  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Managing Batch Jobs Overview

Use the batch jobs in Cloud Customer 360 (
) to synchronize the Salesforce records with CC360, identify and merge the duplicate records, consolidate records to create golden records, and convert external records to Salesforce records.
The batch jobs perform specific operations on the Salesforce records and external records. You can schedule to run the batch jobs at specific time, or you can run the batch jobs in real-time.
Use the batch jobs to perform the following tasks:
  • Synchronize the Salesforce records with
  • Identify and merge the duplicate records
  • Consolidate the records to create golden records
  • Convert an external record to a Salesforce record
  • Process changes in large hierarchies
You can use the batch queue to monitor pending batch jobs, running batch jobs, failed batch jobs, and completed batch jobs. The batch queue displays the information about each job, such as the status of the job, the start time, and the end time. You can delete any queued or completed jobs from the batch queue.
You can view statistics for each batch job. Batch statistics report includes information such as the number of records processed during a batch job and the total number of errors.


We’d like to hear from you!