Collecting Diagnostic Data for Troubleshooting the Data Replication Console
Collecting Diagnostic Data for Troubleshooting the Data Replication Console
From the Data Replication Console, you can collect diagnostic data about the Data Replication Console. Usually, you collect this information at the request of Informatica Global Customer Support. The diagnostic data includes the Console log files and a text file that contains the revision number of the Console.
In the Data Replication Console, click
Tools
Collect Data Replication Console Logs
.
The
Collect Data Replication Console Logs
dialog box appears.
In the
From
and
To
fields, enter dates to define the period for which to collect the logs.
To specify the directory to which to save the zip file that contains the collected log files and the text file with the Data Replication Console revision number, click the
Browse
button and then browse to the directory.
Click
Collect
.
The Data Replication Console creates a zip file with the collected diagnostic data in the specified directory.