You can update the hierarchy information for all records in an account hierarchy when account hierarchy enrichment is disabled. Run the synchronize reporting data batch job to update the hierarchy information.
You must be a system administrator to run the synchronize reporting data batch job to ensure that you have sufficient privileges to update all the account records in the hierarchy.
Before you run the synchronize reporting data batch job, ensure that the asynchronous hierarchy process batch job and asynchronous cloning process batch job are not running. If you run the synchronize reporting data batch job when the asynchronous hierarchy process batch job and asynchronous cloning process batch job are running, you might encounter locking errors.
You can run the synchronize reporting data batch job in the Jobs section of the
CC360 Admin
tab. For more information about running, scheduling, and managing batch job, see the