Administrator Guide

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Real-Time Synchronization in a Multi-Org Implementation

In a Multi-Org implementation, Spoke Orgs use the REST service of the Master Org to get an updated account or person account from the Master Org.

The following image shows the real-time synchronization of an account between the Master Org and a Spoke Org:

The following process is a high-level overview of the real-time synchronization of an account between the Master Org and a Spoke Org:

Workflow creation using Informatica Cloud Services: Workflow creation using Informatica Cloud Services data integration tool for migration of accounts or person accounts from the Spoke Org to the Master Org. The workflow creates external beans on the Master Org.
Matching and consolidation check on the Master Org: Matching and consolidation check on the Master Org that creates master beans and convert master beans to accounts.
Real-time synchronization: Real-time synchronization during which a user opens an account in the Spoke Org, the Spoke Org uses the REST service to query the Master Org to get fields updated in the Master Org. The user can view the list of fields that are updated in the Master Org. The user can choose to apply or ignore the updates from the Master Org.