You must enable alternate hierarchy to view alternate hierarchies in the Hierarchy section of the account page.

To enable alternate hierarchy, set the

Enable Alternate Hierarchy Mode

internal setting value to true. Default is false.

The following sample code enables alternate hierarchy:

API_SettingsManager.updateInternalSetting('Enable Alternate Hierarchy Mode','true');

You can change the maximum number of nodes that an alternate hierarchy displays.

To change the maximum number of nodes for alternate hierarchies, set the

Alternate Hierarchy Page Size

internal setting value. Default is 200.

The following sample code changes the maximum number of nodes for alternate hierarchies:

API_SettingsManager.updateInternalSetting('Alternate Hierarchy Page Size','100');

If you disable account hierarchy enrichment, you can update the records in the hierarchies for which you do not have sufficient privileges.

To disable account hierarchy enrichment, set the

enableHierarchyAccountEnrichment

internal setting value to false. Default is true.

The following sample code disables account hierarchy enrichment:

API_SettingsManager.updateInternalSetting('enableHierarchyAccountEnrichment','False');

You can lock single or multiple hierarchies to prevent users from editing the hierarchy-related fields of the nodes.

To lock a hierarchy, use the

Lock Cloud MDM Hierarchy(<Account ID>)

internal setting where

<Account ID>

is the parent account ID.

The following sample code locks hierarchy of the parent account named

accid

:

DSE.API_HierarchyHandler.LockCloudMDMHierarchy(accid);

You can also unlock locked hierarchies. To unlock a hierarchy, use the

Unlock Cloud MDM Hierarchy(<Account ID>)

internal setting.

The following sample code unlocks hierarchy of the parent account named

accid

:

DSE.API_HierarchyHandler.UnLockCloudMDMHierarchy(accid);

You can configure the number of records that the Customer 360 page displays.

To change the number of nodes, set the

Hierarchy Details Page Size

internal setting value. Default is 25.

The following sample code changes the number of nodes displayed in the hierarchy details page to 50:

API_SettingsManager.updateInternalSetting('Hierarchy Details Page Size','50');

If you want to see contacts, leads, or opportunities in the Account Details page, set the

Use Inline Hierarchy Related List

internal setting value to true. Default is false.

The following sample code displays contacts, leads, or opportunities in the Account Details page:

API_SettingsManager.updateInternalSetting('Use Inline Hierarchy Related List','true');