Administrator Guide

Winter 2019

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Address, Email Address, and Phone Number Verification Process

You can run the DaaS job to verify the contact information. The DaaS job uses address verification service to verify address, email address verification service to verify email address, and phone number validation service to validate phone number. The DaaS job also uses service mappings to map the fields between the Salesforce fields and the DaaS fields.

Use the template for the DaaS job to schedule the job, select the objects, and the records that you want to verify. You can create multiple instances of the job to verify records based on your requirements or specifications. Every record that the DaaS job processes is stored as a transaction entry in the EventQueue table.

In the Lightning Experience, for email address and phone number fields, transaction entry is created only after you click the

Click to Verify

button. In Salesforce Classic, transaction entries for all the fields are created as you enter the values.

The following image shows how the DaaS job verifies the contact information: