Table of Contents

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  1. Preface
  2. The Application Integration Console
  3. Process Server Configuration
  4. Deployed Assets
  5. Process Schedules
  6. Processes
  7. Process Server Health
  8. Process Metrics
  9. Connections
  10. Guides
  11. Logs

Monitor

Monitor

Alert Service

Alert Service

You can configure an email or a custom service to run when a process stops because of a fault.
The Alert Service is available for processes that run on a Secure Agent or the Cloud Server.
To receive alerts, set the
Suspend processes on uncaught fault
property described in
Server Properties
or enable this option for processes defined in Process Designer.
Alert services are specific to the Cloud Server or the Secure Agent you select on the Application Integration Console. When you use Informatica Cloud, you can configure one Alert Service for the Cloud Server, and one for each Secure Agent to receive alerts.
You can choose one of two options when you configure an Alert Service:
  • Send Email
    . Use this option to send an email to a single specified recipient when the suspended or faulting process state occurs. You must configure an Email Service before you use this option.
  • Custom Service
    . Use this option to deploy a custom process. For example, you can deploy a process that notifies an administrator of a process fault. You can create a custom service in the following ways:
    • If you use the Process Developer, specify the service name that appears in the PDD file used with the custom service in the
      Service
      field. This service name appears on the
      Service Definitions
      page of the Application Integration Console. For details on how to define a custom alert service, see the
      Process Developer
      help.
    • If you use the Process Designer, create a process and do the following steps:
      1. Set the
        Start Event
        to
        Event
        .
      2. Next to
        Event Source Name
        , select
        System Events
        , and then
        Runtime Alert Service
        .
      With the Process Designer, you can define more than one process with a start event of Runtime Alert Service. However, you configure one process with the Alert Service.
Select
Enable Alert Service
to use the Alert Service and click
Update
to save your changes.