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English
  • Multidomain MDM 10.3 HotFix 2
  • All Products

Table of Contents

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  1. Preface
  2. Upgrade Overview
  3. Pre-Upgrade Tasks
  4. Database Tasks
  5. Application Server Tasks
  6. Hub Store Upgrade
  7. Hub Server Upgrade (In-place Upgrade)
  8. Process Server Upgrade (In-place Upgrade)
  9. Resource Kit Upgrade (In-place Upgrade)
  10. Post-Upgrade Tasks
  11. Search Configuration Upgrade
  12. ActiveVOS Post-Installation Tasks for the Application Server
  13. ActiveVOS Post-Upgrade Tasks for Business Entity Adapter
  14. ActiveVOS Post-Upgrade Tasks for Subject Areas Adapter
  15. Troubleshooting the Upgrade Process
  16. Frequently Asked Questions
  17. Processing Existing ActiveVOS Tasks
  18. Configuring Metadata Caching

Upgrading from Version 9.7.1

Upgrading from Version 9.7.1

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Copy Hub Server Log Files to the Upgrade Documentation Folder

Copy Hub Server Log Files to the Upgrade Documentation Folder

Save a copy of the Hub Server log files. Use these log files assist if you need to troubleshoot the upgrade.
Copy the Hub Server log files to the
upgradedoc
 upgrade documentation folder. Save these files in a separate subfolder, such as
hub_server_upgrade
. If you upgraded multiple Hub Servers in a cluster, save the files for each Hub Server instance in a separate folder.
The following table describes the log files to copy:
File
Description
<
MDM Hub installation directory
>/hub/server/Infamdm_Hub_Server_InstallLog.xml
Contains log messages for the Hub Server installation.
<
MDM Hub installation directory
>/hub/server/infamdm_installer_debug.txt
Contains debug messages and all the options that you selected when you ran the upgrade process.
<
MDM Hub installation directory
>/hub/server/logs/patchInstallSetup.log
Contains the
patchInstallSetup
 script results.
<
MDM Hub installation directory
>/hub/server/logs/cmxserver.log
Contains the Hub Server log. The Hub Server creates this file when you start the Hub Server.
Application server log files.
Located in the tree under the installation directory for the application server.
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