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  1. Preface
  2. Introducing Administrator
  3. Organizations
  4. Metering
  5. General and security settings
  6. Permissions
  7. Schedules
  8. Bundle management
  9. Event monitoring
  10. Troubleshooting security
  11. Licenses

Organization Administration

Organization Administration

Removing Informatica support access

Removing Informatica support access

You might want to remove Informatica support access to have more control over your assets and security. When you remove access, you can temporarily enable access to help Informatica resolve your support cases.
  1. In
    Administrator
    , go to the
    Settings
    page.
  2. In the
    Informatica Global Support Access
    section, select
    Disable Informatica Global Support access
    . Only administrators can access this check box.
You can grant temporary access to allow Informatica support to view your organization's data while troubleshooting support cases. To temporarily enable Informatica support access, select
Enable access temporarily
and enter the date and time at which to remove access again.

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