User Guide

10.2.3
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- 10.4.0
- 10.2.2 HotFix 1
- 10.2.2
- 10.2.1
- 10.2

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Secure Mail

A Package will be marked as inactive when it is deleted, revoked, reaches the maximum download limit, or expires. The purge settings are based on the date the Package becomes inactive or reaches the maximum retention date. A daily process checks for packages that need to be purged based on their settings below. If a Web User account is deleted, all packages associated with that account will be set to inactive and deleted as part of the purge process.

Retention Period for Drafts: Days to Keep Draft Messages - Secure Mail messages are in draft status until they are successfully sent. Draft messages can be retained on the
Managed File Transfer
server for the specified number of days after a messages has been saved or modified. The allowable range to keep draft messages is between 0 and 999 days. A value of 0 prevents the draft messages from being purged .
Retention Period for Active Messages: Days to Keep Packages: Active packages have been successfully sent and can be viewed by their recipients. Active packages can be retained on the
Managed File Transfer
server for the specified number of days after a message as been sent. The allowable range to keep active packages is between 0 and 999 days. A value of 0 prevents the Active messages from being purged.
Retention Period for Inactive Packages: Days To Keep File Attachments: The files will be retained on the
Managed File Transfer
server for the specified number of days after a Package has been inactivated. The days to keep file attachments must be less than or equal to the days to keep records for inactive packages. The allowable range to keep inactive file attachments is between 1 and 999 days. By default, files for a Package are stored in the following location: [installdirectory]/userdata/packages/[creationdate]/[PackageID]. The default Package location is defined on the Services tab in the Global Settings.
Days to Keep Package Records: For auditing purposes, the Package information can be retained between 1 and 999 days after a Package has been inactivated. The days to keep records must be greater than or equal to the days to keep file attachments for inactive packages. It is recommended to keep records for the same number of days as the Days to Keep Audit Log Records setting for the HTTPS service on the Services tab.
When a Package is marked as deleted in the Package Manager or the File Transfer Portal, the files are deleted immediately and are not affected by this setting.

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User Guide

User Guide

Secure Mail

Secure Mail