ServiceNow Connector

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Create a ServiceNow role

You must first create the ServiceNow role. ServiceNow recommends that you assign roles to a group and assign users to a group.

The following example shows you how to create a ServiceNow role.

Click the

Role

module that resides in the

User Administration

application menu.

The following image shows the

Role

screen that appears, displaying the existing roles and their attributes:

Click

New

to create a new role.

The following image shows the

New

tab:

Enter a valid name in the

Name

field and optionally enter a description.

The following image shows the specified Synq_User_Role:

Select Global in the

Application

field.

The role is created.

To assign existing roles to the newly created role, click the

Contains Role

tab, and then click

Edit

The following image shows the

Contains Role

tab on the lower side, with the

Edit

tab:

Include the roles required for gaining access to all the ServiceNow features.

The following image shows the selected roles:

Click

Save

to complete the operation.

Setting up the ServiceNow user, group, and role

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Table of Contents

ServiceNow Connector

ServiceNow Connector

Create a ServiceNow role

Create a ServiceNow role