ServiceNow Connector

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ServiceNow targets in a synchronization task

You can use a single ServiceNow object as a target in a synchronization task.

You can use the following ServiceNow objects as the target in a synchronization task:

Incident

Cases

Contract

Account

Assets

Contact

Log_Entry

Catalog_Task

Ticket

Knowledge

Event

Variables

Work Order

The following table describes the ServiceNow target properties:

Property	Description
Connection	Name of the ServiceNow target connection.
Target Object	You can select an existing object from the list or create a target at run time.
Child Object	This property is not applicable for ServiceNow Connector.
Display technical names instead of labels	This property is not applicable for ServiceNow Connector.
Display target fields in alphabetical order	Displays target fields in alphabetical order. By default, fields appear in the order returned by the target system.

The following table describes the advanced ServiceNow target properties:

Target Property	Description
Insert Batch Size	The maximum number of records that the Secure Agent writes in a batch to ServiceNow. You can specify a maximum batch size of up to 10,000 records. If you specify a batch size beyond 10,000 records, data loss is encountered.