ServiceNow Connector

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ServiceNow sources in mappings

When you create a mapping, you can configure the source properties to use ServiceNow objects to read data from your ServiceNow account. The source properties appear on the Source
tab when you specify a ServiceNow connection.

The following table describes the ServiceNow source properties:

Source Property	Description
Connection Type	Name of the source connection.
Source Type	Select Single as the source type.
Source Object	Select the source object for the task.
Filter	Filters records based on the filter condition. You can specify a simple filter or an advanced filter. For more information on rules and guidelines for data filters, see Rules and guidelines.

The following table describes the advanced ServiceNow source properties:

Source Property	Description
Read Batch Size	The maximum number of records that the Secure Agent reads in a batch from ServiceNow. You can specify a maximum batch size of up to 10,000 records. If you specify a batch size beyond 10,000 records, data loss is encountered.