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  • Data Integration Connectors
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Table of Contents

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  1. Preface
  2. Introduction to ServiceNow Connector
  3. Connections for ServiceNow
  4. Synchronization tasks with ServiceNow Connector
  5. Mappings and mapping tasks with ServiceNow Connector
  6. Troubleshooting
  7. Data type reference

ServiceNow Connector

ServiceNow Connector

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Enable the aggregate web service

Enable the aggregate web service

You must enable the required ServiceNow plugins and the system properties for ServiceNow Connector.
  1. To enable the Aggregate Web Service plugin, click
    Plugin
     from the
    System Definition
     application menu, and then search for Aggregate Web Service.
    The following image shows the System Definition application menu:
  2. Make sure that the status of Aggregate Web Service is Active. If it does not display Active status, right-click the service and select
    Activate
    .
    The following image shows the status of the aggregate web service:
  3. To view all the system properties, type sys_porperties_list.do in the filter navigator, and press
    Enter
    .
    The following image shows the filter menu:
    All the system properties appear.
  4. Search for JSONV2 from the
    Go To
     filter.
    The following image shows the displayed system properties:
  5. Ensure value is true for glide.basicauth.required.jsonv2.
    The following image shows the value for the selected glide.basicauth.required.jsonv2:
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