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ServiceNow Connector

ServiceNow Connector

Increasing query rows in ServiceNow

Increasing query rows in ServiceNow

The default query row limit is 250 in ServiceNow. The ServiceNow instances in Dublin have a default query row limit of 10000 for the JSON service.
The system property
[of sys_properties table]: glide.processor.json.row_limit
determines the query row limit.
To enable this property in the ServiceNow table, perform the following tasks:
  1. Type
    sys_properties.list
    in the Navigation filter.
    The entire list of properties in the
    sys_properties
    table appears. When the property is not available, it uses the default value.
  2. If you want a different value, you must create the property. If the property already exists, update the value.
  3. To create a new property, click
    New
    in the
    System Properties
    list.
  4. Specify the
    Name
    as
    glide.processor.json.row_limit
    ,
    Type
    as
    Integer
    , and
    Value
    with the required number.
  5. Click
    Save
    or
    Update
    .

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