Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Multidimensional Hierarchy Example

You need to create a multidimensional hierarchy that contains a franchise hierarchy within an account hierarchy.
The following figure shows an account hierarchy and a franchise hierarchy:
The structure of two single dimension hierarchies.
The franchise hierarchy is a separate hierarchy from the main corporate account hierarchy. However, you want the franchise hierarchy to also appear under the account hierarchy. To do this, clone the root node of the franchise hierarchy to the account hierarchy.
After you clone the franchise hierarchy to the account hierarchy, the records in the franchise hierarchy also appear in the account hierarchy. In this example, you want the root of the franchise hierarchy to appear under the root of the account hierarchy. The following figure shows the structure of the hierarchies after you clone the franchise hierarchy:
A mulitdimensional hierarchy. The records in the franchise hiearchy also appear in the account hiearchy.

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