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  • Customer 360 for Salesforce Summer 2018
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Administrator Guide

Administrator Guide

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Settings for the Duplicate Record Management Process

The duplicate check jobs use the default custom settings. You can customize the default custom settings based on your Salesforce organization and requirement.
The duplicate check batch jobs use the following custom settings:
  • Batch Acceleration Level
  • Matching Settings
  • Match Score Weighting
  • Null Scores
  • Matching and Duplicate Thresholds
  • Performance Settings
You can configure the custom settings before you run the duplicate check jobs.
Cloud Customer 360 (
CC360
) identifies duplicate records more accurately with valid, standardized data. You can configure data cleansing settings including the fuzzy match segment, to prevent duplicate data and improve data quality. For more information about configuring data cleansing settings, see Configuring the Data Cleansing Settings.
For optimal results, after you configure the custom settings, compare two records and test the settings.
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