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Table of Contents

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  1. Preface
  2. User administration
  3. Ecosystem single sign-on
  4. SAML single sign-on
  5. Users
  6. User groups
  7. User roles
  8. User configuration examples
  9. Editing your user profile
  10. Editing your user settings
  11. Inviting users to join your organization
  12. Notifications

User Administration

User Administration

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Resetting a user

Resetting a user

Reset a user on the
Users
 page. You can reset a user whose account is disabled or locked. When you reset a user, the user status is set to Pending Activation or to Enabled based on the authentication method.
  1. In
    Administrator
    , select
    Users
    .
  2. In the row that contains the user, click
    Actions
     and select
    Reset
    .
After you reset a user, the user status is reset differently based on the authentication method:
  • Native users are set to Pending Activation. The user receives an email to confirm the account. When the user clicks the
    Confirm Account
     link in the email, the user is prompted to reset the password and security question. The user can then log in to
    Informatica Intelligent Cloud Services
    .
  • Salesforce users are set to Pending Activation.
    If you activated the user using a verification code, the user receives an email with a verification code. The user account is activated when the user logs in to Salesforce, opens the Salesforce app, and enters the verification code.
    If you activated the user using Salesforce OAuth, the user receives an email with a
    Confirm Account
     link. The user account is activated when the user clicks the
    Confirm Account
     link and enters the Salesforce user name and password.
  • Microsoft Azure and SAML users are set to Enabled. The user can sign in through the user's identity provider.
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