RulePoint uses services, which are configurable interfaces that link to another software system, to collect information from relevant streams of data flowing from different data sources. Each piece of information is referred to as an event. These events are published into RulePoint and grouped into categories familiar to and defined by users, which are referred to as topic. RulePoint then uses other services to coordinate responses to those events based on user-defined event processing rules, referred to simply as rules. A rule encapsulates the business logic of analyzing event data from multiple sources to detect specific events based on logical conditions, and then responds to the appropriate party with the proper information.

Most notably, RulePoint enables users to create rules themselves, ensuring that an organization’s responsiveness to changing conditions is not hindered by the traditional software development cycle.

When RulePoint detects events that match the conditions specified in a rule, it executes the response specified in the rule. These responses can be simple, such as sending an email, instant message, or text message, or complex, such as updating a database, triggering a web service, initiating other processes across the enterprise, or creating new events used by other rules.