Rules respond to an event condition by invoking a response that you create and then reference in that rule.
For example, you can reference the following types of responses in a rule:
Email Message. Generic email with default values for the to, from, subject, and body fields.
RTAM Alert. Generic Real-Time Alert Manager (RTAM) alert with default values for the to, subject, channels, and priority fields.
IM Message. Generic IM with default values for the screen name and message text fields.
After you create a responder service, you must create a specific response and associate the response with the responder service. Deploying a responder service, automatically deploys the associated response.
When a rule invokes that response, the response implements the service using its specific field values. Additionally, you can override the configuration of the responses by specifying new values in the DRQL of an advanced rule or template. It is not required to have responses configuration in DRQL.
If the response name contains a space, place the response within quotation marks when referencing the response in a rule. If the response name does not contain a space, you do not need the quotation marks. When you reference response parameters in a rule, place the parameter value within quotation marks.
The parameter names in the RulePoint response user interface do not match the parameter names that you define within DRQL syntax.