RulePoint provides three rule types, namely Wizard rule, Template rule, and Advanced rule.
Wizard rule guides you through each step of defining a rule to select topics, conditions, and responses.
Template rules are created by the RulePoint administrator and provide you with a framework into which you simply input key values to build a rule.
Advanced rule enables you to create a rule manually using RulePoint's Detect and Respond Query Language (DRQL). This method is for advanced users only.
Use rule names that are less than 255 characters. If a rule is longer than 255 characters, RulePoint displays an error.