Table of Contents

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  1. Preface
  2. RulePoint
  3. RulePoint Concepts
  4. Using RulePoint
  5. RulePoint Objects
  6. Working with Topics
  7. Working with Connections
  8. Working with Sources
  9. Working with Responders
  10. Working with Responses
  11. Working with Watchlists
  12. Working with Analytics
  13. DRQL
  14. Working with Rules
  15. Working with Alerts
  16. Setting Access Controls
  17. Troubleshooting RulePoint Issues
  18. Connecting to an Ultra Messaging Application
  19. Creating an Ultra Messaging JMS Source

User Guide

User Guide

Viewing Alerts

Viewing Alerts

The
Alert List
tab displays the alerts. By default, all alerts are displayed on the
Alert Inbox
.
To display the alerts in a specific channel, click the name of the channel or folder in the dashboard. You can use the folder or channel drop-down menu option to filter and see the related alerts. For example, in the following image, you can see all the alerts:
The alert inbox displays the following information for each alert:
  • Priority. The alert priority, where 0 is the lowest and 5 is the highest.
  • Alert Subject. The subject of the alert. This is what the alert is about.
  • Age. How old the alert is. The current time minus the date the alert was created.
  • Created Date. The date and time RTAM received the alert.
When you select an alert, the
Alert Detail
panel is populated with details of the selected alert. By default, the first alert in your inbox is selected. For more information about the Alert Detail panel, see Viewing a Specific Alert.

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