Table of Contents

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  1. Preface
  2. Introduction
  3. Dashboard
  4. Resources
  5. Workflows
  6. Task Reference
  7. Services Overview
  8. Users
  9. Logs and Reports
  10. Encryption
  11. System
  12. Appendix
  13. Glossary Terms

Event Types

Event Types

The following events are logged by
Managed File Transfer
and can be used to initiate other actions.
Event types denoted with an * cannot be triggered using the Trigger Manager.
Event Name
Service
Executed When (Examples)
AS2 Message Receive Failed
AS2
  • Decryption of the message failed
  • Message signature could not be verified
  • Message exceeded the maximum upload size
AS2 Message Receive Successful
AS2
  • AS2 Message successfully received
Account Disabled
HTTPS, AS2, FTP, FTPS, SFTP
  • Maximum number of failed logins exceeded
Before AS2 MDN Send*
AS2
  • Web User attempts to send a file using AS2
Before Shared Drive Upload*
Shared Drive, HTTPS
  • Web User attempts to upload a file to Shared Drive using the Shared Drive Sync Client or the File Transfer Portal
Before Secure Mail Send*
HTTPS
  • Web User attempts to send a Secure Mail message using the Secure Mail Outlook plugin or the File Transfer Portal
Attachment Add Failed*
HTTPS
  • File could not be copied to the Secure Mail package
  • File name exceeds 128 characters
  • Web User does not have Upload permission
  • File extension not permitted
  • File name contains invalid characters
Attachment Add Successful*
HTTPS
  • File successfully copied to the Secure Mail package
Attachment Delete Failed*
HTTPS
  • File not deleted from the Secure Mail package
  • Web User does not have Delete Files permission
  • File no longer exists
Attachment Delete Successful*
HTTPS
  • File successfully deleted from the Secure Mail package
Attachment Download Failed*
HTTPS
  • Secure Mail recipient did not successfully download the file
  • File no longer exists
Attachment Download Successful*
HTTPS
  • Secure Mail recipient successfully downloaded the file
Change Password Failed
HTTPS
  • New password is not successfully created
  • Password does not meet Web User Password Policy
Change Password Successful
HTTPS
  • New password is successfully created and saved
Chmod*
HTTPS, FTP, FTPS, SFTP
  • Permissions were changed on a file
Checksum Failed*
HTTPS, FTP, FTPS, SFTP
  • Checksum creation failed
  • Checksum could not be verified
Checksum Successful*
HTTPS, FTP, FTPS, SFTP
  • Checksum creation successful
  • Checksum compare successful
Connection Rejected
FTP, FTPS, SFTP
  • Connection was rejected by
    Managed File Transfer
Connection Successful
FTP, FTPS, SFTP
  • Connection was successful to
    Managed File Transfer
Create Folder Failed
HTTPS, FTP, FTPS, SFTP
  • Web User does not have Create Directory permission
  • Folder name contains invalid characters
Create Folder Successful
HTTPS, FTP, FTPS, SFTP
  • Folder creation was successful
Delete File Failed
HTTPS, FTP, FTPS, SFTP
  • Files were not successfully deleted
  • Web User does not have Delete Files permissions
  • File no longer exists
Delete File Successful
HTTPS, FTP, FTPS, SFTP
  • Files are successfully deleted
Delete Folder Failed
HTTPS, FTP, FTPS, SFTP
  • Folder was not deleted successfully
  • Web User does not have Delete Directories permissions
  • Folder no longer exists
Delete Folder Successful
HTTPS, FTP, FTPS, SFTP
  • Folder deletion was successful
Disconnect
FTP, FTPS, SFTP
  • A Web User disconnects from
    Managed File Transfer
Download Failed
HTTPS, FTP, FTPS, SFTP
  • A file fails to download (lost connection, file corrupt, etc.)
  • Web User does not have Download permissions
Download Successful
HTTPS, FTP, FTPS, SFTP
  • A file downloads successfully
IP Address Blacklisted
HTTPS, FTP, FTPS, SFTP
  • IP address is included in the Automatic IP Blacklist
Invitation Failed
HTTPS
  • An invitation will fail when the email address is restricted due to policy restrictions.
  • Web User enters an invalid email address.
Invitation Successful
HTTPS
  • An invitation email was sent to a recipient.
Login Failed
HTTPS, AS2, FTP, FTPS, SFTP
  • Web User typed incorrect username
  • Web User typed incorrect password
  • Web User account is disabled or expired
Login Successful
HTTPS, AS2, FTP, FTPS, SFTP
  • Successful authentication by a Web User
MLLP Commit Receive Failed
MLLP
  • MLLP Message rejected by the backend system
MLLP Commit Receive Successful
MLLP
  • MLLP Message successfully received by the backend system
MLLP Message Receive Failed
MLLP
  • MLLP Message rejected
MLLP Message Receive Successful
MLLP
  • MLLP Message successfully received
Not Logged In*
HTTPS, AS2, FTP, FTPS, SFTP
  • A Web User tried to access a direct URL on the
    Managed File Transfer
    server before logging in
  • A Web User tried to use the
    Managed File Transfer
    interface after exceeding the Session Timeout period for inactivity
Package Create Failed*
HTTPS
  • Secure Mail package creation failed
Package Create Successful*
HTTPS
  • Secure Mail package creation was successful
Package Delete Failed*
HTTPS
  • Secure Mail package could not be deleted
  • Package no longer exists
Package Delete Successful*
HTTPS
  • Secure Mail package successfully deleted
Package Read Failed*
HTTPS
  • Secure Mail package could not be read
  • Package no longer exists
Package Read Successful*
HTTPS
  • Secure Mail package read successfully
Package Revoke Failed*
HTTPS
  • Secure Mail package could not be revoked
Package Revoke Successful*
HTTPS
  • Secure Mail package successfully revoked
Recipient Email Failed*
HTTPS
  • The recipient's email address is invalid
  • Managed File Transfer
    was unable to send the Secure Mail notification
Recipient Email Successful*
HTTPS
  • The Secure Mail notification was delivered successfully
Registration Failed
HTTPS
  • Invalid email domain
  • Incorrect or expired validation code
  • Password does not meet password requirements
Registration Successful
HTTPS
  • Self-registration process is successful
Rename File Failed
HTTPS, FTP, FTPS, SFTP
  • Web User does not have Rename Files permission
  • New name contains invalid characters or extension
Rename File Successful
HTTPS, FTP, FTPS, SFTP
  • Renaming a file is successful
Rename Folder Failed
HTTPS, FTP, FTPS, SFTP
  • Web User does not have Rename Directories permission
  • New name contains invalid characters
Rename Folder Successful
HTTPS, FTP, FTPS, SFTP
  • Renaming a folder is successful
Share Failed*
HTTPS
  • Web User does not have permission to share file or folder with recipient email address
  • Web User does not have permission to share file or folder with unregistered users
Share Successful*
HTTPS
  • Web User successfully shared file or folder
Upload Failed
HTTPS, FTP, FTPS, SFTP
  • File name contains invalid characters
  • File name exceeds 128 characters
  • Web User does not have Upload permission
  • File exceeds maximum file size
  • File extension not permitted
Upload Successful
HTTPS, FTP, FTPS, SFTP
  • File upload is successful

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