Table of Contents


  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Running a Batch Job

You can run a batch job in Cloud Customer 360 (
) immediately or schedule it to run later. The batch jobs can use a single process or multiple concurrent processes to run.
  1. Based on the Salesforce environment that you use, perform one of the following tasks:
    • In Lightning Experience, on the navigation bar, click
      CC360 Admin
    • In Salesforce Classic, click the
      CC360 Admin
    Manage CC360
    page appears.
  2. From the
    section, select a job.
  3. Perform one of the following tasks:
    • To run the batch job manually, click
      Run Now
    • To run the batch job automatically, click
      Run automatically
      disables the
      Run Now
      button and hides the schedule list and the
      Update Schedule
      buttons. As a result, you cannot manually run the batch job or schedule the batch job to run later.
    • To schedule the batch job, select a schedule from the list and click
      Update Schedule
  4. To remove a schedule for the batch job, select Not Scheduled from the schedule list and click
    Update Schedule
  5. If the batch job can run in multiple processes, select the number of concurrent processes that you want to run for the batch job.
    You can run the following batch jobs in multiple concurrent processes:
    • Consolidation
    • Duplicate Check
    • Duplicate Contact Check
    • Matching
    All the other batch jobs run as single processes.


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