Administrator Guide

Spring 2017

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Running a Batch Job

You can run a batch job in Cloud Customer 360 (

CC360

) immediately or schedule it to run later. The batch jobs can use a single process or multiple concurrent processes to run.

Based on the Salesforce environment that you use, perform one of the following tasks:

In Lightning Experience, on the navigation bar, click

CC360 Admin

In Salesforce Classic, click the

CC360 Admin

tab.

The

Manage CC360

page appears.

From the

Jobs

section, select a job.

Perform one of the following tasks:

To run the batch job manually, click

Run Now

To run the batch job automatically, click

Run automatically

CC360

disables the

Run Now

button and hides the schedule list and the

Update Schedule

buttons. As a result, you cannot manually run the batch job or schedule the batch job to run later.

To schedule the batch job, select a schedule from the list and click

Update Schedule

To remove a schedule for the batch job, select Not Scheduled from the schedule list and click

Update Schedule

If the batch job can run in multiple processes, select the number of concurrent processes that you want to run for the batch job.

You can run the following batch jobs in multiple concurrent processes:

Consolidation

Duplicate Check

Duplicate Contact Check

Matching

All the other batch jobs run as single processes.

Managing Batch Jobs

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Administrator Guide

Administrator Guide

Running a Batch Job