Table of Contents


  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Step 4. Configure the Phone Number Validation Service Settings

The DaaS job uses the phone validation service settings to validate the phone numbers.
  1. Based on the Salesforce environment that you use, perform one of the following tasks:
    • In Salesforce Classic, from the
      section of the
      CC360 Admin
      tab, click
      Run the Setup Wizard
    • In Lightning Experience, perform the following tasks:
      1. On the navigation menu, click
        CC360 Admin
        Manage CC360
        page appears.
      2. From the
        section, click
        Run the Setup Wizard
  2. In the
    Service Setup
    section, click
    Phone Number Validation
    Service : Informatica Phone Number Validation
    page appears.
  3. In the
    Service Information
    section, activate Informatica Phone Verification service.
  4. In the
    Informatica Phone Number Validation Configuration
    section, configure the following subsections:
    Enter the authentication credentials to access the phone number validation service.
    Advanced Settings
    Select one or more of the following options for the point of entry verification:
    • Enable Point of Entry Click to Validate. Verifies the phone number at the point of entry.
    • Enable Point of Entry Save to Validate. Verifies the phone number when you save.
    You can also add optional parameters, such as Default Country Code. The default country code is +1.
    If you do not add the country code when you enter a phone number, the phone number validation service adds the default country code to the phone number.
  5. Click
  6. To test the connection with the Phone Number Validation service, click
    Test Connection
    Test Connection
    button is enabled only after you save the settings.


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